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CHICAGO (CBS) — Renewing your driver’s license or vehicle registration can be a time-consuming task under normal circumstances, but during the pandemic, it can take hours longer than before, and the Morning Insiders learned social distancing isn’t the only culprit.

Multiple system outages at the Illinois Secretary of State’s office are also to blame for recent delays.

CBS 2’s Lauren Victory tracked down the source.

Call it the new rush hour. Destination? The Illinois Secretary of State’s office. ETA? Hours.

“Got water, got food, got the chair; and I just came to camp pretty much,” Illinois driver Kendrick Cowart said as he waited in line outside a driver’s services center this week, dragging a chair along with him as the line slowly moved forward.

David Kowalczyk had comfort in mind, too, as he waited in line.

“I started out way over there, so yeah, it’s moving okay,” he said.

The wait was slow but easy-going, for 2 ½ hours.

That was Gerry Widener’s speed, too, until she hit a bump after she got inside.

“The national database is down, and I go, ‘Again?!’ I yelled, because I’m, like, frustrated,” she said.

The platform that checks driver records in other states had crashed. The same problem happened twice last week, and another time on July 16; delaying the wait during a pandemic, when people are already nervous spending much time next to strangers.

“I just was out of my mind at this point, because people are starting to sit on the floor,” Widener said.

The Problem Driver Pointer System (PDPS) is out of Illinois’ control. The Secretary of State’s office pointed us to the American Association of Motor Vehicle Administrators. Their network connects PDPS to every state, but a spokesperson said nothing went wrong on AAMVA’s end. He referred questions to the National Highway Traffic Safety Administration, which maintains the PDPS database.

“All of a sudden it just starts to work,” Widener said.

The lines and the system failure cost Widener five hours last week, but that doesn’t seem to faze others.

Late Wednesday, the National Highway Traffic Safety Administration released the following statement:

“The National Driver Register (NDR), which maintains the Problem Driver Pointer System (PDPS) is aware of intermittent outages to PDPS on 7/29 and 7/30. On both dates, service was restored the same day. NHTSA is performing a root cause analysis as NDR continues to monitor the application closely. NDR has instituted a process to minimize system outages in the event the same issue happens again.”


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Lions QB Matthew Stafford: Police Brutality, White Privilege, Racism Its All Real

Matthew Stafford has made a lot of money in the NFL. However, he also comes from a lot of money. A fact which has led the Lions signal-caller to label himself a person of “privilege,” who now wants to get out of his “bubble.”

In an article titled, We Can’t Just Stick to Football, Stafford insists that it’s necessary for his team and others to address the perceived racial injustices in the country.

“Police brutality, white privilege, racism — it’s all real,” Stafford claims. “These are not political problems. These are human problems. It should not be seen as a political statement to discuss this stuff honestly.”

Stafford then wrote about his upbringing and the lack of diversity he experienced while growing up in a wealthy neighborhood.

“Listen, I’m not some perfect person,” Stafford wrote in The Players Tribune. “I’m not trying to lecture anybody. I’ve made a million mistakes. I grew up in Highland Park, Texas, which is probably one of the most privileged places in the country. It’s a place that I still love very much, but it’s a bubble. That’s just a fact. I was not exposed to a lot of diversity or different ideas growing up. I was not educated on these issues, and I probably said a bunch of stupid things when I was young that I regret. But a big part of life is about looking inside yourself and trying to evolve as a person.”

Stafford, who went to college in Georgia, wrote of all the experiences he’s had with teammates of different races. Specifically, he tells a story about when he and fellow teammate Danny Amendola, who is white, worked out at an empty field, never having an issue. Though, after some black teammates decided to join them, a man called the police on them form trespassing.

“I was embarrassed to have put my teammates in that situation, especially when I was told that it was cool to use the field. Especially when I had been on the same field with Danny with no problems,” Stafford wrote. “The only difference is what we all know in our hearts. Danny and I are white. We don’t get the cops called on us in those situations. We don’t immediately get called uncooperative.”

Stafford is currently playing under a five-year contract worth $135,000,000. Despite his childhood of “privilege” and the current opulence he enjoys in his adult life, Stafford did not mention divesting himself of said fortune in order to remove his privilege and raise the living standards of those less fortunate.

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