2020-09-22@17:53:27 GMT
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customer support:

    VanMoof just announced $40 million in new outside investment to capitalize on the surging global demand for electric bikes. Importantly, VanMoof’s co-founders, Ties and Taco Carlier, tell The News Brig that about a third of that new money will be directed at solving VanMoof customer support issues that have intensified with the launch of the company’s new S3 and X3 e-bikes in the middle of a global pandemic. “Over the next six to twelve months, we’ll have upgraded every step of the customer journey, from production to scheduling check-ups. Getting a VanMoof e-bike serviced will be as easy as ordering a meal online,” promises Taco in a prepared statement announcing the new investment round. ...
    Lengthy Island residents say their electrical energy firm has been lacking in motion — besides to flag a faux Twitter account that had been mocking the utility after Tropical Storm Isaias knocked out energy all through the area. “We’re conscious of a faux Twitter account mimicking our official firm account @PSEGLI,” PSEG Lengthy Island tweeted Wednesday night time. “Please disregard something you see from @PSEG_LI. It isn’t affiliated with PSEG Lengthy Island.” In response, Lengthy Islanders lambasted the corporate for ignoring their requests for service. “Perhaps the faux account can truly give me an estimate for once I’ll have energy,” Wealthy Zagon wrote. “Even when it’s not actual I simply want some hope at this level.” “I’ve been making...